1. Information We Collect

To offer a seamless online healthcare experience, we collect the following types of information:

• Personal Account Details: Your name, email address, shipping address, and phone number.
• Health Records: Scanned prescriptions, medicine details ordered, and optional demographic health card answers.
• Technical Identifiers: Device IP address, operating system, and app diagnostic logs.

2. How We Use Your Information

We only utilize your collected data for standard corporate and medical service activities:

• Fulfilling and delivering pharmacy orders via franchise partners.
• Reviewing prescription authenticity through licensed pharmacists.
• Enabling booking services for diagnostics and online telemedicine consultations.
• Improving the user experience of the Reliever Healthcare mobile application.

3. Data Security & Sharing

Your health records and prescription data are treated with strict confidentiality. We do not sell or lease user data to third-party advertising companies. Data is only shared with our verified licensed retail franchise outlets and logistics courier services exclusively to ship your orders. All network traffic is encrypted using standard HTTPS protocols.

4. Cookies and Web Storage

We use cookies and HTML5 local storage (such as your shopping cart state) to improve browser loading speeds, remember account sessions, and persist your cart item counts. You can configure your browser to block cookies, though some parts of the shopping workflow may stop operating.

5. Patient Rights

As a patient, you have the right to request deletion of your account and related medical order history from our servers. Please write to us at `privacy@relieverhealthcare.com` to initiate data deletion processes.

6. Policy Updates

Reliever Healthcare may revise this Privacy Policy periodically. We recommend checking this page regularly for any updates. Continued use of our mobile app or website constitutes agreement to the updated policy terms.